Legal

Privacy Policy

Last updated: January 2026

Who We Are

RAEL (The Refinery African Entrepreneurship Lab) is a software agency based in Lagos, Nigeria. We build custom digital solutions for businesses across Africa and beyond.

Contact: therefinary.1@gmail.com

What Data We Collect

When you submit our contact form, we collect:

  • Your full name
  • Business name
  • Email address
  • WhatsApp/phone number
  • Industry and service requirements
  • Project description

How We Use Your Data

We use the information you provide solely to:

  • Respond to your inquiry
  • Understand your project requirements
  • Provide you with a proposal if requested
  • Communicate about potential projects

Data Sharing

We do not sell your data to third parties. Your information is only used internally to respond to your inquiry and provide our services.

We may use third-party services (like email providers) to communicate with you, but your data is never shared for marketing purposes.

AI Assistant (Nary)

Our website includes an AI assistant called Nary, powered by Google Gemini. Conversations with Nary are not stored permanently and are only used to provide helpful responses during your session.

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

To exercise these rights, contact us at therefinary.1@gmail.com

Governing Law

This privacy policy is governed under Nigerian law, including the Nigeria Data Protection Regulation (NDPR).

Contact Us

If you have any questions about this privacy policy, please contact us:

  • Email: therefinary.1@gmail.com
  • Phone: +234 903 089 1731
  • WhatsApp: +234 903 089 1731